download the new version for android Royal Merchant

We won’t be asking you for any personal or financial details, so watch out as these could be a scam. Your new card will work in the same way and nothing on your account will change as a result. Consider storing this number in your phone to make it easy to access, or dial 159 to be securely directed to us. If you’re worried about a fraud or a scam, remember you can call us using the number on the back of your debit card.We recommend that before progressing, you should contact the organisation directly on a number or email you trust to ensure the request is coming from a genuine source. Stay alert to unexpected phone calls, texts, or emails from anyone claiming to be from the bank or other trusted organisations asking you to disclose or update your contact details.The bank or any trusted organisation will never ask you to move your money to a new bank account or ask you to hand over your bank card and PIN to ‘keep it safe’ or to ‘support a criminal investigation’ - this is a scam.If somebody is asking you to do any of these things, it’s a scam. Never reveal your card reader code or text message passcode to anybody, and never approve a payment in your mobile app that you haven’t made.Check the retailer website is secure – look out for 'https' or the padlock icon in the address bar.Research and consider whether the retailer is trustworthy before making a purchase with card details.We offer Malwarebytes free of charge, you can find more information here. Ensure you have up to date anti-virus software on your device.Use well-known retailers only and type the full web address into a new internet tab instead of clicking on ads. Criminals can set up adverts that lead you to dodgy websites, stealing your card details.

You can find useful information in the Fraud Guides about the more common ways that fraudsters target personal information as well as tips for safer shopping.

Download the new version for android Royal Merchant